Matcha is very good taste, smell and texture, worth it! And other stuffs are properly packed
Thank you so much for taking your time to share your feedback, Kevalee! It means a lot to hear you’re enjoying our Premium Ceremonial Matcha Powder (Gold Award). Knowing that the taste, aroma, and texture hit the mark for you truly makes our day! We're also so glad to hear that your glass bowl, bamboo whisk, and scoop arrived safely. Hope you're enjoying these premium products!
If it’s not too much trouble, we’d love it if you could share your thoughts on Google as well. Your feedback helps us reach more matcha lovers like you! Here’s the link: https://g.page/r/CTIVhSVILTRxEAE/review.
Thanks a lot for sharing your love and support! Looking forward to serving you again very soon.
Good taste, right balance of bitter and sweetness.
I’m giving five stars for the excellent service. Initially, I rated one star because I hadn’t received my package and thought it was a scam. The team quickly reached out; during the second call, they informed me they’d arranged a new delivery. I received it the next day. Today, I opened it and tasted it—rich tea aroma, full-bodied and mellow.
Will recommend this to my friends.
Thank you so much for taking the time to share your experience with us! We’re genuinely sorry for the initial hiccup with your delivery; it’s never the first impression we want to leave. But we’re so happy that we were able to make things right quickly and deliver the excellent customer service we always aim for.
Reading your words about the “rich tea aroma” and “full-bodied and mellow” flavour brought a big smile to our team! It’s such a special tea, and knowing that you’d recommend it to your friends truly means the world to us.
If you’d be kind enough to leave us a review on Google, it would help more tea lovers discover our products. You can do so here: https://g.page/r/CTIVhSVILTRxEAE/review.
Thank you again for your patience, kindness, and support!
The best matcha I have ever tried!!!
Thank you so much for your wonderful review, Paulina! Hearing that our Okumidori matcha is the best you’ve ever tried truly makes us smile. We take such care in sourcing the best and freshest of this cultivar to ensure it delivers that smooth, umami richness and vibrant green goodness that matcha lovers like you deserve.
If you’re loving this matcha, you might enjoy exploring the other cultivars in our Premium Ceremonial (Single Cultivar) collection such as Gokou, Saemidori, Tsuyuhikari, Seimei, and more!
We’d also be so grateful if you could do us a favour and share your experience on Google. It helps other matcha lovers like you discover these special matchas and supports us as we continue sharing them with the world. You can leave a review here: https://g.page/r/CTIVhSVILTRxEAE/review
Thank you again for being part of the Maison Koko community. Your love for matcha inspires us every day!
This was the first ceremonial grade matcha I purchased and I loved it! I’ve just purchased some other ceremonial grade matcha from them and I can’t wait to see how they compare. I’m over the moon about finding an Australian company that sells high-quality matcha for a great price. Amazing service and prompt communication from Mason Koko too. A very, very happy customer over here ☺️
Thank you for taking your time to share your love and support, Zoe! It warms our hearts to hear how much you loved the Saemidori cultivar and that Maison Koko has become your go-to for high-quality matcha. We can’t wait to hear how you enjoy the other matcha in our very diverse range, especially the Premium Ceremonial (Single Cultivar) ones.
We’re also thrilled to have a happy customer like you supporting an Australian company. Your kind words about our service truly made our day. If you have a moment, we’d be so grateful if you could share your experience on Google Reviews by going to https://g.page/r/CTIVhSVILTRxEAE/review. It really helps rising businesses like ours be seen by more matcha lovers.
Thank you again for being part of our matcha community, and enjoy every sip!
Delicious flavour, however, it was a bit grainy compared to other premium matcha powders I have tried.
Thank you so much for your feedback, Brenda. It’s deeply appreciated! I’m glad to hear you enjoyed the flavour of our Premium Matcha (Uji), though I completely understand your thoughts about the texture.
We actually highlight this point on the product page to set the right expectations; this matcha is slightly more textured as it sits between premium-grade and culinary-grade. It's crafted specifically for everyday use in lattes and mixed drinks, where its robust flavour shines but the texture is a bit grainy compared to other items in our diverse matcha range.
If you're seeking non-ceremonial options that are smoother, I’d recommend trying our Premium Matcha Powder (Yame) or Premium Matcha Powder (1st Harvest), which offer a smoother texture. And for the highest quality, it's best to go with our Ceremonial Matcha Powder (1st Harvest) or Premium Ceremonial (Single Cultivar) range.
If you’d like, we’d be grateful if you could revisit your review after considering how it aligns with its intended purpose. We aim for full transparency, and your updated perspective would help others as well!
Thank you for giving us the chance to be part of your matcha journey. And if there's anything we can assist you with, please don't hesitate to reach out, and we'd be more than happy to help!
Great quality product :). Requested express shipping and receive package in less that 24hrs. Highly recommended this company.
Thank you so much for sharing your experience, Hayden! It's absolutely great to hear you’re enjoying the Premium Ceremonial Matcha Powder (Gold Award); it’s truly one of our finest creations. We always aim to make sure the matcha gets to you as quickly and smoothly as possible, so it’s wonderful to hear that our express shipping met your expectations.
If you ever want to explore more of our collection, our Premium Ceremonial Single Cultivar Matcha lineup offers equally exceptional flavours—each with its own unique character. Perfect for elevating your matcha experience even further!
Thanks again for recommending us—it means the world. Enjoy every sip! 😊
I'm willing to pay for high-quality matcha, and it's worth every penny. The rich aroma, vibrant green color, and smooth umami flavor bring me pure joy with every sip. A good matcha isn't just a drink—it's an experience. It lifts my spirits and makes my day brighter.
Thank you so much for your heartfelt review and for sharing that lovely image of your Maison Koko matcha collection! Seeing the Gokou Cultivar alongside the Gold Award, Saemidori, and First Harvest matchas made our day. You truly have a treasure trove of some of our finest blends!
We couldn’t agree more with your sentiment; great matcha is an experience. That vibrant green colour and the smooth umami flavour you described have a way of turning a simple sip into a little moment of joy. It’s incredible how something so pure can brighten your day and lift your spirits.
Your appreciation for quality really resonates with us because it’s exactly why we pour so much love and care into every step, from sourcing to packaging. It’s clear that you share our love for this beautiful ritual, and we’re so happy to be a part of your journey.
If you ever feel like experimenting, we’d love to hear how you enjoy your matcha—pure, as a latte, or maybe in something creative Keep those vibrant moments coming, and thank you for being such a valued part of the Maison Koko family. Can't wait to serve you again very soon!
The amount of joy I have creating my daily matcha with the essentials set makes this absolutely worth it - the glass bowl is beautiful, the whisk is so satisfying and the matcha. Ah! The matcha! It tastes like Kyoto - vibrant, creamy with a fresh aftertaste. No more bitter, grass-tasting or over-sugared fake matcha lattes, this is the real deal and you can tell by looking at how vibrant and smooth the powder is. It's an absolute delight, will definitely be ordering more.
What I think it's missing is a beautiful dark amber glass container for the matcha to be stored in - I found one in my pantry and it's much nicer (and easier) to scoop out the matcha from that rather than the pouch.
Thank you Maison Koko!! You're my new favourite x
Thank you so much for taking your time to leave us such a detailed, encouraging review, Claire! We're thrilled to hear how much joy the Essential Matcha Bundle has brought to your daily ritual; it’s such a special way to embrace mindfulness, isn’t it? We love how you described the matcha tasting 'like Kyoto.' That vibrant, creamy flavour with a fresh aftertaste really does transport you.
You’re absolutely right about the importance of thoughtful storage for matcha. A dark amber glass container sounds like the perfect touch for both practicality and aesthetic—it keeps the matcha fresh while adding to the experience. Your suggestion is such a great idea, and I'll share this feedback with our team!
Since you're clearly loving the art of matcha-making, I’d recommend exploring our Premium Ceremonial Matcha (Single Cultivar) range. It’s incredibly special, with limited-edition blends crafted for an even more refined matcha experience. If you enjoyed the vibrancy of the bundle’s matcha, this could take it to another level!
Thank you for choosing Maison Koko as your new favourite and welcome to the family! We can't wait to serve you again!
Improve your hand writing if you want to keep that option on.
Thank you so much for taking the time to leave your review of our Premium Ceremonial Matcha Powder (Yabukita Cultivar)! Your feedback about the handwriting option is incredibly valuable.
We include this as a personal touch, but I truly understand how it can fall short if it’s not done with care. Your comment inspires us to improve this feature to ensure every handwritten label meets the same high standard as our matcha. I’ll make sure your comment is passed along to the team.
That said, I’d love to hear: how did you find the matcha itself? Was it everything you hoped for in terms of flavour and quality? Your thoughts truly help us refine every detail of our offerings.
Please don’t hesitate to reach out if there’s anything else we can assist you with.